MAINTENANCE & SUPPORT
More than just software.
At TradeSchool we take pride in the relationships we establish with our clients. Not just a software provider, we prioritize customer support, training and ongoing maintenance and development.
HIGHLY CUSTOMIZABLE
Customize your environment.
With the help of our exceptional support team, you can take advantage of the full depth and breadth of the software without all the headache. Tailor your use of the software with our custom header fields in every module, and reports that can automate a range of tasks from simple to complex. We take all custom requests seriously and always consider our clients when adding new features to the software.
ACCESSIBLE SUPPORT
Multiple support channels.
Call Us
Support Hours:
8:00 am - 4:00 pm Pacific Time
800-402-8773
8:00 am - 4:00 pm Pacific Time
800-402-8773
Send in a Support Ticket
Support Ticket
support@tradeschoolinc.com
support@tradeschoolinc.com
Schedule a Support Session
Schedule
Visit Our Help Center
TRAINING SESSIONS
Schedule unlimited face to face training sessions.
Have our skilled customer service team in your back pocket with an appointment calendar at your disposal. Schedule frequent face to face meetings to go over any and every question and feature as you learn the software. Share your screen and make the most of your time with quick and easy meetings that will save you hours of headache.
Stay up to date with the latest features & security improvements.
SERVER UPDATES & MAINTENANCE
Regular server updates performed by our team.
Our team closely monitors your server and makes sure that it is running well and is using the most up to date software. Part of monitoring your server also includes backups, which are set to run an hourly, daily, weekly & monthly schedule. Offsite cloud backups are also kept for extra security. If you ever delete a record, let us know and we can restore or roll back your entire database if needed.
TRADESCHOOL UPDATES
Stay up to date with new version releases.
Our team is constantly improving and adding to the software, and with that comes new builds and new version releases. With Maintenance & Support, you can make sure that your database will always keep up with all the latest new features and fixes.
Version Log